• Mad Catz help
  • Tritton help
 
   
   
RSS Feed
Knowledgebase : > Mice > R.A.T. 7 Gaming Mouse
 

In the latest software we have changed the location to store your profiles. Simply copy your profiles from the old C:\Users\Public\Documents\Saitek SD6 Profiles folder to the new C:\Users\Public\Documents\SmartTechnology Profiles folder.
We have found that some USB 3.0 ports can cause issues with R.A.T. mice. Moving to a USB 2.0 port should fix the issue. To determine if the port the R.A.T. is connected to is USB 3.0 or USB 2.0, please check the manual of your motherboard or compute...
The twin-eye laser used in R.A.T. and M.M.O. mice operates in the infrared (IR) spectrum and works better with surfaces that are bright and reflective in the band of light in which the mouse operates. Because of the different coatings which can be applied...
The polling rate is how often the mouse reports data back to the PC whereas some mice on the market have the option to manually set the polling rate of the mouse. The R.A.T. range instead adopts a dynamic polling rate where we report new data on an even...
Windows 8 will install signed drivers from Windows update. To get the latest drivers that work with the programming software, go to the download page and get the latest R.A.T.7 driver. Install the driver file and the settings page will now work.
Earlier versions of the Mac R.A.T. drivers had an issue with the Precision Aim button. The latest driver for the R.A.T. mice addresses the Precision Aim button issue. Download the latest driver from here http://www.cyborggaming.com/download.htm.
The laser lens used in Cyborg R.A.T. mice is very sensitive to dust and small hairs. Cleaning the laser lens may fix the problem. To clean the laser lens, do the following: * Unplug the Cyborg R.A.T. from the computer. * Apply a small amount of ...
We have created a few videos that can help with some of the programming features of the SST software.  Below are the links. Starting the Editor: http://downloads.madcatzhosting.com/support/Lesson1_ProfileEditor.zip [http://downloads.madcatzhosting.com/s...
Please make sure that you have removed any old mouse drivers, such as Logitech Setpoint and Razer drivers. Also make sure that 'Enhance Pointer Precision' is turned off. To do this, go to Control Panel > Mouse > Pointer Options and uncheck the box. ...
The left click, right click, back and forward buttons and mouse wheel button click will be detected by game setup menus. The additional scroll barrel wheel will not be detected by game setup screens. This function needs to be configured in the ST...
Every gamer is different, so how you set your PC will be very much down to what you need to get the job done. The bare minimum that we would recommend is making sure that Windows is not having any effect on mouse acceleration and deceleration. First, ...
If you have a RAT 1, 3, 4, 5, 7, 9 or MMO7 then your macro profiles will not be saved into the on board memory of the device. Only the DPI and other sensor settings get stored. If you have a RAT 6, 8, S, S+, X or X+ then all of your macro assignments an...
If you have a RAT 3, 5, 7, 9 or MMO7 then this feature is not supported in software. If you have a RAT 1, 4, 6, 8, S, S+, X or X+ you can link a profile to an application .exe icon. When the linked program window is active, the profile will be automatic...
Right-click on the R.A.T. icon in the taskbar and left-click on "Clear Profile".
Left-click on the "Activate Profile" button within the ST software. Or right-click on the R.A.T. icon in the task bar and left-click on the profile you want activated. The R.A.T. icon will be green when a profile is active.
Please make sure that your copy of Windows is fully up to date via Windows Update. Make sure all important updates are downloaded and installed, specifically any updates that refer to .net framework.

///  Newsletter


///  Be Social


///  Language

English (US/Canada)  


©2016Mad Catz Interactive, Inc. All rights reserved.